Park Street Place in Dresden to have their license revoked, due to ‘irresponsible’ & ‘incompetent’ mismanagement

The Retirement Homes Regulatory Authority (RHRA) is set to revoke the license for the operators of Park Street Place, a retirement home in Dresden.

RHRA, an independent, self-funded, not-for-profit regulator mandated by the government to protect and ensure the safety and well-being of seniors living in Ontario’s retirement homes under the Retirement Homes Act, 2010, issued the order to revoke on January 22, 2024.

RHRA says the license will be pulled 127 days after the order was issued, which will force the owners of Park Street Place to sell the home to owners who will operate the facility as a retirement home or cease operating the facility as a retirement home.

“The Licensee is operating the Home in a critical state of debt, which has resulted in staffing, vendor, and supplier interruptions,” RHRA said in the order summary.

“Outstanding payments to external staffing agencies have resulted in interruptions in securing temporary staff to ensure that the Home has, at all times, a sufficient number of staff.”

RHRA added: “The Licensee’s late and insufficient staff payments, including failing to make remittances to the unionized staff pension fund, has resulted in staff resignations or leaves of absence which has left the Home insufficiently staffed and residents not receiving adequate care. The Licensee has failed to compensate a Manager imposed through the Deputy Registrar’s September 25, 2023 Management Order in Extraordinary Circumstances, which has adversely impacted the Manager’s ability to assist the Home’s operations.”

RHRA says the Deputy Registrar has determined that the Park Street Place owners do not meet the criteria for licensing set out in section 35 of the Act.

“In the opinion of the Deputy Registrar, the Licensee’s financial and staffing mismanagement of the Home is irresponsible, incompetent, and prejudicial to resident health, safety, and welfare,” RHRA officials say.

The order also states that the residents in the home must be notified of the situation.

Read the full order summary, here.

We’ll provide more details when they become available.

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