Municipality of Chatham-Kent officials say Municipal Centres in Blenheim, Chatham (Civic Centre), Chatham ServiceOntario, Dresden (including ServiceOntario), Ridgetown, Tilbury and Wallaceburg; including Municipal Information Desks in Bothwell, Thamesville and Wheatley; and the Park Avenue Business Centre in Chatham will be closed to the public until further notice.
“Effective immediately and until further notice, customers requesting urgent municipal services or information are required to call 519-360-1998 or email email@example.com for priority triage and appointments at the Chatham Municipal Centre (Civic Centre) and the Chatham ServiceOntario office,” Municipal officials say.
“Only a few essential services will be deemed urgent and scheduled for in-person appointments with our customer service team.”
For inquiries regarding phone payments for permits, dog tag licenses or for information about our services available on-line, call 519-360-1998 or email firstname.lastname@example.org, Municipal officials say.
“We will continue to provide service updates on social media and the municipal website www.chatham-kent.ca,” Municipal officials say.
“The municipal call centre continues to operate normal business hours from Monday to Friday 8:30 a.m. to 4:30 p.m. Customers that pre-schedule an appointment to access urgent services at the Civic Centre or Chatham ServiceOntario, can expect to receive screening at the entrance of the facilities upon arrival. The screening process will include a few questions pertaining to recent travel, current health symptoms, and quarantine directives to determine whether our team can provide you in-person services.”
Municipal officials say the implementation of this process is to increase safety measures for municipal employees and to the public.
“If attending an appointment at one of the two facilities, please ensure to practise social distancing of the minimum two metres from one another,” Municipal officials say.
“The municipality continues to monitor the COVID-19 situation closely, taking direction from Provincial and Federal public health officials and our Medical Officer of Health, Dr. David Colby. We want to do everything we possibly can to minimize the impact of COVID-19 in Chatham-Kent.”