Chatham-Kent Health Alliance says hospital operations have stabilized following recent infrastructure challenges involving its boiler system that disrupted surgical services and created colder-than-normal conditions inside the facility. In a statement issued by Adam Topp, president and chief executive officer, the hospital thanked the community for its patience and support during what he described as a challenging period for patients, families and staff.
The hospital said unexpected issues with reduced steam capacity limited its ability to properly sterilize surgical instruments, resulting in the postponement of some elective procedures. Topp said the situation caused “significant inconvenience and disappointment” for those affected and offered an apology to patients and families.
With support from Bluewater Health and Erie Shores HealthCare, which assisted with instrument sterilization, and through the efforts of the Medical Device Reprocessing team and operating room staff, the hospital was able to complete about 75 per cent of its planned elective procedures. Despite those efforts, approximately 75 elective surgeries were cancelled over the past two weeks.
Temporary boiler systems are now in place, inspected and operational, stabilizing hospital operations while permanent solutions are planned and implemented. The hospital also acknowledged concerns from patients and families about cooler-than-usual temperatures inside the facility during the disruption, noting that conditions have since returned to a comfortable and reliable level for patient care.
Topp praised staff and partners for their professionalism and dedication throughout the situation, recognizing surgical physicians, anesthetists, operating room teams, frontline staff and facilities crews who worked extensively to restore systems and maintain care. External partners and contractors were also credited for their expertise and responsiveness.
The Health Alliance said operating in an aging facility presents ongoing infrastructure challenges and noted it has a long-term capital and infrastructure plan to guide future investments. Topp said the recent disruption underscored the importance of that work and the need for continued financial support to strengthen hospital facilities.
“Our trust means everything to us,” Topp said, adding the organization remains committed to providing safe, reliable and compassionate care for the Chatham-Kent community now and into the future.
