Bluewater Health, Chatham-Kent Health Alliance, Erie Shores HealthCare, Hôtel-Dieu Grace Healthcare and Windsor Regional Hospital, along with their shared service provider TransForm Shared Service Organization, provided an update on Thursday, December 14, 2023, about the recent cyberattack and restoration of services.
“We understand this has been an incredibly challenging period for our communities,” the hospitals said in a shared statement.
“This criminal cyberattack has affected our patients, employees and professional staff, causing disruptions to the high-quality care you expect at our organizations. We are incredibly grateful for the patience you, our communities and staff, have provided us as we work to restore systems and normal operations.”
The hospitals added: “The hospitals can confirm that charting systems affected by the recent criminal cyberattack started coming back online last week and have continued this week. As we continue to bring systems online, we are closely monitoring system integrity during network restoration at each institution. This is on pace with our previously shared goal to have core clinical systems online by December 15. Work continues on an isolated plan to bring systems online for Bluewater Health due to the complexities of its system. In addition, we have put extensive security measures in place to safeguard our systems.”
The hospitals encourage people to visit their local hospital website for any further updates.
